Consumer Brands
Happy's Pizza Holdings, LLC.
Operational Cost Transformation
Happy’s Pizza engaged strategic leadership to transition from third-party distribution to a direct distribution model while strengthening operational efficiency, stabilizing supply chains, and aligning franchise stakeholders during one of the most volatile periods in modern industry history: the COVID-19 pandemic.
Execution
The transformation positioned all brands for long-term scalability, improved cost discipline, and stronger brand consistency—despite unprecedented market conditions.
Objective
Lead transition from third-party to direct distribution into Canada, stabilizing supply chains, reducing costs, and aligning franchise operations during the COVID disruption.
Results
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$300K Annual Savings: Transitioned all locations to the same product SKUs - improving cost efficiency and product consistency.
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Supply Chain Stability: Maintained uninterrupted operations during COVID through strategic supplier alignment.
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Franchise Alignment: Strengthened cross-functional collaboration and executive trust across the system.
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Scalable Growth: Extended supply strategy across 250+ QSR locations while supporting City of Detroit community initiatives.
“Under Bianca’s leadership, we achieved $300,000 in annual savings while elevating product consistency and franchise alignment system-wide. Her professionalism, operational expertise, and commitment to stakeholder partnership set a new standard for executive leadership."
Anthony Theodore, Head of Procurement
Happy's Pizza Holdings